Frequently Asked Questions
Everything you need to know about bringing fresh air into your home.
How often should I replace my air purification filters?
For optimal performance, we recommend replacing your filters every 6 months or 4,380 hours of use. Your unit's indicator light will notify you when it is time for a change.
What is your shipping policy for international orders?
We offer standard and expedited shipping across the continental US and select international regions. Orders over $50 qualify for free standard shipping within the United States.
What is the return policy for Blueair products?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are Blueair products energy efficient?
Yes, most of our air purifiers are Energy Star certified, meaning they consume about the same amount of electricity as a single light bulb when running on the lowest speed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for qualifying purchases.
What does the 5-year warranty cover?
Our limited warranty covers any defects in materials or workmanship under normal residential use. Be sure to register your product online within 60 days of purchase to activate full coverage.